Account eligibility
Players must be at least 18 and may need to complete identity checks for bonuses or withdrawals.
Bet acceptance, limits and settlement
Richard Betting Rules
Claim your A$16,500 + 475 free spins + promo code BETORA right now
- 01Core rulesGeneral rules & conditions
- 02Making a betBet acceptance
- 03LimitsBet limits
- 04SettlementResults and payouts
On this page
Core rules
Richard betting rules: key terms
Review the account, game and promotion terms that apply to your session before placing bets.
Game instructions
Use the individual title’s rules, paytable and feature information when playing.
Offer conditions
Promotional play follows the conditions attached to the relevant offer.
Place a wager
How bets are accepted
- 01
Check the active terms
Read the game instructions and any promotion conditions before confirming your stake.
- 02
Confirm your stake
Review the amount, AUD currency and balance selected for the wager.
- 03
Look for confirmation
Check your account or game record to see whether the transaction was accepted.
- 04
Save the details
Keep the round or transaction reference for questions about a bet.
Limits and checks
Richard bet limits and account restrictions
| Area | What applies |
|---|---|
| Age and ownership | 18+ |
| Location | Check availability and the current account terms for your location. |
| Wager limits | See the game screen and current promotion terms. |
| Title access | Check the selected game, version and available features. |
| Offers | Review the contribution, stake and balance conditions in the offer terms. |
Settlement
Game results and settlement
| Settlement point | Details to review |
|---|---|
| Completed result | Check the title’s rules for a completed round and valid outcome. |
| Payout method | Use the applicable paytable and payout instructions. |
| Currency and rounding | AUD |
| Corrections | See the applicable rule and supporting account records. |
| Transaction record | Review acceptance, stake, result and final balance history. |
The final account record may differ from an on-screen animation; check the recorded transaction.
Promotional wagers
Richard bonus play and balance rules
Check the offer details
Confirm eligible games, stake conditions, balance use, expiry and withdrawal rules for the specific promotion. No wagering requirement is published in the supplied welcome-offer details.
If something goes wrong
Interrupted or cancelled play
A failed request, lost connection and voided transaction can have different records. Check the status before trying again.
A connection drops during play
A lost connection does not by itself show whether the round was accepted or completed in the game record.
- Which round reference and status appear in the record?
- Which applicable interruption rule should be checked?
- Does the transaction history show the stake or result?
A bet is declined
Check whether the request was rejected before repeating the wager.
- Is there an acceptance record?
- Was any amount taken from the balance?
- What reason and rule are shown for the rejection?
A transaction is voided
Review the stated reason and any balance adjustment in the account history.
- What reason and rule were supplied?
- How was the balance changed?
- Which complaint route applies?
Questions about a result
Disputes and rule checks
Collect the relevant details
A clear timeline and the applicable rule help Richard support review the issue.
- Save the game and transaction reference.
- Keep the relevant rule and offer details.
- Compare the displayed result with the account record.
- Ask which rule was used and what escalation option is available.
Common questions
Richard betting rules FAQ
Which Richard rules apply to my bet?
Check the game, account and active promotion terms together. Richard support and the FAQ can help clarify the relevant conditions.
What should I do after losing connection?
Check the recorded round status and applicable game rule before placing another bet. The disconnected screen alone does not confirm the result.
Will a voided transaction always be refunded?
The reason, applicable rule and account adjustment determine the outcome. Review the written terms and transaction history.
How can I question a settlement?
Keep the game, transaction reference and relevant terms, then contact Richard support with a clear account of the issue.
More useful information
Helpful Richard guides
Richard betting rules for Australian players
Richard rules for placing and accepting bets
Before wagering, read the selected game’s instructions and any offer terms attached to your play. Richard betting rules can differ between games and promotions, so confirm the stake, eligible title and relevant conditions first.
A wager should be checked in the game or account record after submission. If the screen freezes or the connection drops, avoid repeating the action until you have checked the history or contacted support. Keep the game name and transaction details for follow-up.
- Confirm the displayed stake and game instructions before playing.
- Review the promotion conditions before making a qualifying deposit.
- Save disputed-bet details and contact Richard support if the account history is unclear.
Richard bet limits and eligible titles
Richard bet limits can depend on the selected game, available stake settings and whether bonus funds are used. No universal minimum or maximum for every title is published in the supplied information, so check the game screen and current offer terms.
Available categories include slots, table games, roulette, video poker, craps, pokies, live casino and sport. On Android, Richard lists 8,000+ games; this count does not apply to iOS or the whole site.
Richard game rules and settlement
The selected title’s rules explain how rounds finish, which outcomes win and how payouts are calculated. Review them before playing, particularly where live play or special features are involved, and compare the result with the account history.
Winning currencies include AUD and NZD. Australian players should check the currency shown in the account and payment flow. The minimum withdrawal is A$20, while method-specific details appear in the applicable terms.
Bonus play and the welcome package
The welcome offer is A$16,500 + 475 free spins. The minimum deposit is A$30 per qualifying deposit, and the offer is valid for 14 days. A wagering requirement is not stated in the supplied facts, so check the current terms before using bonus funds.
Promotional play may include eligible-game, stake, expiry, winnings or withdrawal conditions that differ from cash play. Read the terms attached to the individual offer rather than assuming standard cash rules apply.
Disputes, checks and support
If a bet or settlement looks wrong, review the game rules and account history first. Then contact Richard’s 24/7 support with the game, date, time, stake and transaction reference. The FAQ is also available.
Players in Australia must be at least 18. Richard’s Android and iOS apps are available after login and at least one deposit, followed by installation. Read the applicable account, game and promotion terms before playing.
