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Wellbeing and support

Richard Responsible Gambling

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Wellbeing

Put your wellbeing first

Richard responsible gambling guidance starts with recognising that gambling can affect your finances and wellbeing. You can seek support before reaching a crisis.

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Step away for a while

Take a break from gambling and choose something unrelated to stakes or rewards.

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Keep essentials separate

Set aside money for housing, food, bills and savings before considering any gambling spend.

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Reach out to someone

Support is available if you want advice, need time away or are worried about someone close to you.

Risks

Know what gambling can risk

  • Gambling results are not a reliable way to earn income.
  • Trying to win back losses may lead to spending more.
  • Borrowing, hiding gambling or using essential funds are signs to stop and reassess.
  • Promotional credits and free spins may have restrictions and still carry financial risk.

Australian players should note that ACMA identifies online casino games and online slots as illegal online gambling services. Read ACMA consumer guidance.

Money boundaries

Set money boundaries and protect essentials

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Decide on boundaries in advance

Richard deposit limits and other controls are not stated here. For any lawful service, check the account controls available; a limit is a boundary, not a target.

  • Keep essential costs separate and do not borrow to gamble.
  • Check when a requested limit change would take effect.
  • Confirm whether a control applies to deposits, losses or both.
  • If limits are hard to maintain, consider stopping and seeking independent support.

Time boundaries

Plan your time and take a break

  1. 01

    Choose a stopping point

    Set a stopping time before you begin and use a reminder outside the gambling service.

  2. 02

    Make time away count

    Close the service, silence gambling notifications and switch to another activity.

  3. 03

    Notice changes in your routine

    Consider whether gambling is affecting your sleep, work, relationships or thoughts.

  4. 04

    Get help if stopping feels difficult

    If you keep extending a session or struggle to stop, contact a support service.

Self-exclusion

Richard self exclusion and access barriers

Richard self exclusion arrangements are not stated here. Before relying on any exclusion, confirm its coverage and process; one request may not block access to every service.

ChoiceWhat to check
Service-level exclusionCheck the provider’s process, duration, account coverage and restrictions on reopening.
BetStop registerBetStop covers Australian-licensed online and phone wagering providers, not every gambling service.
Device or payment blocksAsk your device or financial provider which blocking tools are available and what they cover.

Read the national register’s scope and registration details directly at BetStop.

Warning signs

Recognise when gambling may be causing harm

Chasing losses

Trying to recover money, raising stakes or continuing for longer after losing.

Financial strain

Borrowing, missed bills or difficulty keeping essential spending separate.

Everyday life changes

Poor sleep, secrecy, conflict or gambling taking priority over work and relationships.

These signs can be a reason to seek help; this information cannot assess or diagnose your situation. Gambling Help Online offers resources to help you think through what to do next.

Getting support

Independent support for Australians

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Gambling Help Online

Free, confidential support and online counselling are available across Australia.

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BetStop register

Find information about the national self-exclusion register for licensed online and phone wagering.

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Getting support

The Australian Government can help you find national and state gambling support services.

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Support is also available when another person’s gambling affects you. You can discuss boundaries and your own wellbeing.

What next?

Choose one useful next step

Speak with a counsellor

Gambling Help Online has free, confidential online support.

Visit Gambling Help Online →

Common questions

Richard responsible gambling questions

How do I set Richard deposit limits?

Deposit limit controls are not stated here. Check the account controls available to you and their terms; if you are struggling to stick to a boundary, consider a break and independent support.

Can a deposit limit prevent all harm?

No. Limits have specific coverage and are only one possible safeguard. If boundaries are difficult to maintain, consider taking a break and seeking independent support.

Does BetStop include offshore casinos?

BetStop covers Australian-licensed online and phone wagering providers. Check its official scope before relying on it for a particular service.

Can I get support for a family member?

Yes. Gambling Help Online offers information and support for people affected by another person’s gambling.

More information

Related information

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